SHIPPING & RETURNS

Deliveries within the UK will ship via second class signed for. If items are made to order, please allow up to 10 days from the time your order is placed to being posted. If items are ready made please allow up to 2 working days for them to be posted.

If you are based in Plymouth there is a collection option at the checkout which saves you postage. Once your item is ready I will email/message to arrange a time for you to collect your order.

I cannot be held responsible for items going missing in the post, a tracking number is now available for all orders. 

Free delivery on orders over £100 within the UK.

Items outside of the UK will be sent by air mail tracked.

All orders are sent in recycled/recyclable packaging. If you require a gift note, leave a note at the checkout.

RETURNS

Returns are not accepted, unless the item is faulty in some way - please read the dimensions and descriptions properly, I appreciate it can be difficult to buy jewellery online sometimes and really know what you are going to receive. Because of this I have strived to describe the pieces as thoroughly as possible and take high quality photos, modelled where possible.

Exchanges can be made, but not on earrings for hygiene reasons.

PERSONALISED RINGS

Please do not guess sizes! Personalised rings cannot be re sold for obvious reasons. If you have given me the wrong size and I then have to adjust/ re make to the actual size, this takes time and materials. There is a £20 charge for remaking.